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Privacy Practices in Vermont

Last Updated: 10/26/2026

Details you share when requesting pest service

Last updated: October 2026

When you contact Vermont Pest Pros, we may collect details needed to respond and arrange service. This can include your name, phone number, email address, and the address where you need pest control. If you submit a website form, we receive the information you enter, such as the pest concern, preferred appointment times, and any notes you choose to provide.

We may also keep appointment and service details, including scheduling preferences and information relevant to a visit. Our website may collect basic technical and usage data through analytics, such as pages viewed, browser type, and general interaction with the site.

This information helps us understand how the website is used. Please avoid including sensitive personal details in form messages unless they are needed to address your service request. The information collected depends on how you contact us and which services you request.

How customer details support service

We use the information you provide to answer questions, assess service requests, schedule appointments, and send updates about a visit. Contact details let us confirm appointment times, follow up on pest concerns, and provide service reminders when appropriate. Service addresses and notes help our team understand where work is needed and prepare for the appointment.

Payment information may be handled to process charges for completed services. We use website usage data to understand how visitors use our pages and to maintain the site.

We may also use your details to respond to requests about your account or service history. Vermont Pest Pros does not sell customer personal information.

We limit the use of submitted details to these business needs and do not use them to send unrelated marketing messages. If you have a question about how information is used, you can contact us using the details in the rights and contact section.

Services that help run our website and appointments

Vermont Pest Pros may use third-party services in categories such as appointment scheduling, payment processing, and website analytics. These tools help us manage service requests, handle transactions, or understand general website use. When information is processed through one of these services, the provider may receive the details needed to perform its role.

Each provider has its own privacy practices and policies, which govern how it handles information on its systems. We do not name or promise specific vendors here because the tools we use may change.

A provider may collect information directly through its own interface, such as a payment page or scheduling feature. Please review the applicable provider’s privacy information before submitting details through a third-party service.

This policy describes our practices and does not replace the terms or privacy notices of those outside services.

Cookies used for basic site functions

Our website may use cookies or similar browser storage for basic functionality and analytics. These small files can help pages work as expected and provide general information about how visitors use the site. Analytics information may include which pages are viewed or whether a page is functioning properly; it is not used here for ad tracking.

You can use your browser settings to block, limit, or remove cookies. The steps vary by browser, and changing these settings may affect how some website features work.

If you continue to use the site with cookies enabled, your browser may store them during your visit. We do not use cookies to follow you across unrelated websites for advertising. Browser controls provide the main way to manage cookie preferences on this site.

Keeping records only as needed

We keep personal information for as long as it is reasonably needed to respond to requests, manage appointments, and provide pest control services. Service records may be retained to document work performed and support applicable warranty or compliance needs. The period can vary depending on the type of record and the reason it was collected.

We generally keep form submissions while a request is being reviewed or resolved, and may retain relevant details afterward if needed for service records or business obligations. You may ask us to delete information, and we will review the request.

Some records may need to remain on file where retention is necessary for legal, compliance, or service-related reasons. When information is no longer needed for these purposes, we take reasonable steps to remove or dispose of it.

Request access, changes, or removal

You may contact Vermont Pest Pros to ask whether we hold personal information about you, request a correction, or ask us to delete information. We may need to confirm your identity and clarify the details of your request before acting. Some records may be retained where needed for service, compliance, or other business obligations, even if you request deletion.

For a privacy question or request, call (855) 681-0299 or email [email protected]. You can also write to Vermont Pest Pros at 100 Bank Street, Suite 400, Burlington, VT, USA.

Please describe the information or request clearly, but do not send payment details or other sensitive information by email. We will review your message and respond using the contact details you provide.